As part of our commitment to provide the best possible landlord and tenant experience and advice in this increasingly complicated industry we are members of ARLA propertymark which is the leading professional body for Letting Agents. To become a member our staff have had to undertake and pass the Level 3 professional studies award in Residential Lettings and Property Management and the firm has also had to pass a strict audit on its procedures.
Becoming an ARLA member underpins our commitment to improving the quality of service provision in the Private Rented Sector and also ensures we are well placed once the RoPA legislation (Regulation of Property Agents) is finally introduced.
The challenges faced by Landlords and indeed us as letting agents has never been greater so keeping fully up to date with the ever increasing amount of legislation is key when safeguarding our Landlords. The Propertymark Conduct and Membership Rules can be found here: www.propertymark.co.uk/professional-standards/rules.html#obligations.